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Audiotex Solutions & IVR

Audiotex/Interactive Voice Response (IVR) applications allow automated call handling in which the caller uses a voice menu to reach the desired information or service. Entry takes place via the keys of a telephone.

Another option of accessing information is language control. Here, the menu is accessed through language or word recognition. Audiotex services are particularly suitable in combination with classic advertising methods.

A major advantage of the Audiotex Solutions is the fully automated process, the around-the-clock availability of the offered services, and rapid access to the desired information.

Options for use:

  • flirt and dating hotlines
  • raffles via the telephone
  • service via telephone
  • various information hotlines
  • telephone entertainment
  • message with recording (voice mailbox)
  • fax access

Advantages:

  • around-the-clock availability: 24 hours a day, 7 days a week
  • simple and rapid maintenance and change via the internet or telephone
  • rapid and flexible access option to the desired information
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Österreich
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Österreich
News
09.05.2012 :: Germany ::

Amendment to TA / waiting loops

26.04.2012 :: Ireland ::

New Code of Conduct from June 5th, 2012

06.04.2012 :: CallCenterWorld 2012 ::

Die telequest war vom 28. Februar bis 01. März 2012 zum 5. Mal auf der renommierten...

29.02.2012 :: Croatia ::

Increase in VAT rate

22.02.2012 :: Germany ::

Amendment to TA/waiting loop

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