About us

The company telequest is a service numbers provider headquartered in Austria (Graz). It specialises in international service numbers, SMS services, IVR & Audiotex applications.

telequest was founded in April 2001 by Dipl.-Ing. Wolfgang Hutter and Stephan Ohneck.

As a provider of national and international service numbers in more than 130 countries, we offer the best possible security due to the cooperation with only renowned and reliable carriers and network operators.

The telequest-group

We invest in next-generation communication technologies.

In order to stay true to our credo “All from one source”, we are constantly extending our competencies. From software development to cloud technologies, we are striving to meet all demands of modern service telecommunication and want to pass on the benefits to our customers. In the last years we have achieved this through investments in renowned companies.

Discover the enhanced service portfolio of the telequest-group.

The telequest-advantages

  • one instead of many different providers
  • expertise in the industry since 2001
  • specialised legal department
  • wide range of service numbers

  • high service-availability thanks to multi-supplier-policy
  • exclusive, global partner network
  • flexible performance – tailored to your needs

  • we listen and create tailored solutions
  • round-the-clock contactability
  • short reaction times
  • service on time

  • uniform billing for all countries
  • cost savings through reduced administrative expenses
  • simple, direct communication
  • time-efficient communication channels

Your resourceful partner - for many countries

Years of international experience have enabled telequest to build up a unique portfolio of competencies in telecommunications. We know which sectoral tools are best suited to which situations and represent the most efficient solution for your needs. Our legal department keeps a close watch on the regulatory controls on service numbers in a wide range of countries and ensures you have security as well as clarity about legal requirements.

Our extensive range of service numbers - at one glance

to caller rates

Security - through independence

Our multi‑supplier policy ensures we use multiple service number suppliers in each country. This means we are independent and can create customised and flexible solutions for you. Our tried and tested partnerships are the result of many years of cooperation. We undertake continuous quality control to guarantee you the best possible service.

Discover the capabilities of the telequest-group

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Customer service - always on equal terms

We identify your needs and add value by creating tailor‑made solutions. The synergies resulting from our international network mean telequest employees’ sector knowledge is constantly updated, enabling us to provide you with expert advice as well as solutions. Our customer service is characterised by fast response times, adherence to delivery dates and round‑the‑clock availability.

We are happy to consult you personally

send inquiry

Simple processes - fast solutions

We have a standardised format for quotations and invoices across all countries that gives you a user‑friendly overview and provides total transparency in relation to costs and payments. This simplifies your invoice control, significantly reducing your administration costs. We process your requests promptly and without bureaucracy. We have a flat management structure that means we are able to take decisions quickly and get you more rapid results.

Find the ideal service number - fast & simple

SRN-Finder

Our team

DI Wolfgang F.P. Hutter

Shareholder & CEO

DE, AT, CH: 0800 102 502 2
Direct: +43 316 47 44 22 11

mail: wolfgang.hutter(@)telequest.at

  • Degree of Electrical Engineering - Area of concentration: Information Technology of the Technical University of Graz (Austria)
  • Professional career: 1997-2001 Shareholder & CEO of WebLine & Internet Solutions GmbH
  • CEO at G+Z Software GmbH since 2014 as well

Stephan Ohneck

Shareholder & CEO

DE, AT, CH: 0800 102 502 2
Direct: +43 316 46 82 482

mail: stephan.ohneck(@)telequest.com

  • Communication- and Mediabroker
  • Consultant for telecommunication devices in 1995
  • Founder of telequest GmbH in Weilheim in 1997
  • Innovator for communication and direct response TV solutions
  • Networker and entepreneur in the field of media and gastronomy entertainment

Astrid Planner

Int. Business Development & Controlling

DE, AT, CH: 0800 102 502 2
Direct: +43 316 47 44 22 12

mail: astrid.planner(@)telequest.at

  • Market Communication at the Advertising Academy Vienna
  • Professional career: telequest Kommunikation GmbH, D 82354 Weilheim: Int. Business Development
    GEMADI-Gesellschaft für Erlebnismarketing: Project Management
    StillaLife: Copywriting/conceptual Design
    Die3: Event Coordination Vienna

Ing. Paul Kager

Key Account Management

DE, AT, CH: 0800 102 502 2
Direct: +43 316 47 44 22 17

mail: paul.kager(@)telequest.at

  • Kolleg for Telecommunication and Electronics at BULME Graz
  • Teaching Degree in Mathematics and Physics/Chemics at PAEDAK Graz-Eggenberg

  • Professional experience: Software Engineering, Project Management and Key Account Management in the international Casino Business
  • Main focus: International service numbers, UIFN – International FreePhone

Lothar Planner

Billing Management

DE, AT, CH: 0800 102 502 2
Direct: +43 316 46 82 482

mail: lothar.planner(@)telequest.at

  • Matura, Studies at University of Veterinary Medicine Vienna
  • Professional experience: Customer care, Accounting
  • Main focus: Billing & Controlling

Susanne Göschl, BSC.

Sales Coordinator

DE, AT, CH: 0800 102 502 2
Direct: +43 316 47 44 22 42

mail: susanne.goeschl(@)telequest.at

  • Matura at the HAK Fürstenfeld
  • Degree Biomedical Analytics at FH Joanneum the university of applied science, Graz
  • Hands-on experience:
    projects in the field of changing management and customer service
  • Main focus: office management and sales coordination

Martina Dulabic, BA

Regional Sales Executive

DE, AT, CH: 0800 102 502 2
Direct: +43 316 47 44 22 41

mail: martina.dulabic(@)telequest.at

  • Bachelor Degree in International Marketing & Sales Management at Campus02 the university of applied science, Graz
  • Matura at the hakzwei International Business Class, Salzburg
  • Hands-on experience: projects in the fields of market research and marketing conception
  • Main focus: service numbers, project management and marketing

Daniela Kozeschnik

Switchboard & Office Management

Renate Pongratz

Switchboard & Office Management

Elsa Kabbadas

Switchboard & Office Management

Selected references

Open Jobs

Legal expert

  • contract administration and maintenance
  • legal advisor to management especially regarding contractual negotiations
  • legal support for development and execution of projects
  • clarification of legal matters of day-to-day business
  • information exchange with international authorities regulating the telecommunications sector
  • preparation of legally relevant information for customers
  • dunning management
  • processing end-consumer complaints
  • salary from EUR 2.215,- pre-tax / month depending on previous experience

Download this job opening as PDF in German: DOWNLOAD

Requirements
  • completed jurisprudence studies and finished court internship
  • knowledge about national and international contract and commercial law with special focus on telecommunications law and associated areas of public law
  • English language proficiency both spoken and written
  • good IT-office skills (MS- Office applications, Internet, E-Mail)
  • basic business administration knowledge and second foreign language are a plus
  • eloquence, commitment, team spirit, responsible and independent work attitude
What we expect from you?
  • Germany: very good
  • English: very good
  • MS Office: very good
What we offer?

We offer you a challenging position with responsibility and a diverse array of tasks within a team-oriented work climate.

Apply Now
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