News


Italy - regulatory changes: call center location

Starting on 1st April, 2017 the following regulations regarding call centre information and registration obligations are in effect for Italy. Please note that the following paragraphs merely represent the interpretations of these...Read more


Judgement regarding EU Consumer Rights Directive

We have already informed our customers about the EU Consumer Rights Directive 3 years ago: https://www.telequest.com/news/detail/article/eu/At that time it has not been sure yet if and to which content SharedCall numbers are...Read more


Call Center World 2017

In wenigen Tagen startet in Berlin die internationale Kongressmesse für Kundenservice, Kommunikation & Contact Center, die CallCenterWorld 2017 (CCW). telequest ist auch dieses Jahr auf der Messe vertreten und das...Read more


telequest supports construction project in Tanzania

telequest donates to help cover building costs of Tanzanian school.Read more


EM Gewinnspiel Sieger

Wir feiern die Sieger des telequest EM Gewinnspiels.Read more


EM Gewinnspiel

telequest feiert 15-jähriges JubiläumRead more


Greece

increase in VAT rateRead more


CCW 2016

die internationale Kongressmesse für Kundenservice, -kommunikation und Contact CenterRead more


Hungary

Termination of SharedCall servicesRead more


Romania

decrease in VAT rateRead more


Luxembourg

New tariff levels Read more


Sweden

higher call limitRead more


Norway

change in maximum call durationRead more


France

New tariff structure and databaseRead more


UK

01.07.2015: changes in regulatory provisionsRead more

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