The following provisions have to be considered since June 30th, 2012 (3rd amendment to the KEM-V 2009):

  1. Premium Rate Services must not be delayed without objective reasons.
  2. The caller has to be clearly informed about the legal act and the service has to be provided according to this legal act.




Although this information has been compiled with extraordinary diligence, telequest & Internet Solutions GmbH assumes no liability for their up-to-dateness, completeness and correctness.

The customer is in spite of handing out this information obligated to gather all necessary information about the legal and regulatory provisions and the Code of Conduct of the particular country himself.

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