FreeCall service numbers are free of charge for the caller. The recipient of the call pays the costs of the connection. With FreeCall, your company can be reached throughout the country at the zero fees of the fixed network.

The FreeCall service number makes your company especially customer-friendly, since you, as the provider, cover all telephone costs. This encourages customer dialogue and increases customer contacts.

Options for use:

  • service hotlines
  • information services
  • order hotlines
  • promotion
  • sother customer services


  • new sales option with low investment costs
  • no call charges for the caller
  • improved image due to a service-oriented and modern company presentation
  • clear market advantage over the competition due to better customer service
  • customers are more willing to call
  • a single telephone number throughout the country
  • supportive function in canvassing for new customers
  • supportive measure for customer retention

all products

The telequest-advantages

  • one instead of many different providers
  • expertise in the industry since 2001
  • specialised legal department
  • wide range of service numbers

  • high service-availability thanks to multi-supplier-policy
  • exclusive, global partner network
  • flexible performance – tailored to your needs

  • we listen and create tailored solutions
  • round-the-clock contactability
  • short reaction times
  • service on time

  • uniform billing for all countries
  • cost savings through reduced administrative expenses
  • simple, direct communication
  • time-efficient communication channels

IVR-systems and service numbers - a powerful combination

Together with service numbers automated IVR & Audiotex systems enhance your customer service experience and have cost saving effects - Find out how!
Go to IVR & Audiotex
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